Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. Still, the existing TV Box (DVR) …Mar 12, 2022 · Go to the Connect tab. Select your network on the Xfinity app or select See Network on the xFi website. Select Advanced Settings under More. Select Port Forwarding from the menu. Select Port Forwarding. Choose the household device for the port forward you are setting up from the drop-down list of connected devices. It seems like xfinity has fallen ... can confirm we don't have any known issue with Bally Sports, and you should have no problem getting their content. I'm sorry to hear you've had some trouble. ... I live in the Southwest region, yet when games are televised it shows them on in the guide, but there is some rerun of some ...It’s easy to take your mobility for granted. So, if you’re experiencing trouble walking due to injury or advanced age, the sudden loss of independence can seem devastating. You don...Forbid. Access to Xfinity.com is declined. The server doesn't allow access to the page... (I'd put a screenshot, but if I insert a pic the reply won't be posted for days). Maybe Xfinity is blocking my access to that particular page for some reason. I'm able to open the other pages on my Xfinity account page, just not the device info page on my ...Internet streaming says there is a caching problem and won't stream tv program. Has worked for years. Started failing today - same machine, windows 10. tried clearing cache, change browsers, etc but nothing seems to work. I see this has been a problem for a while and haven't seen any good fixes in the forum. Having service issues? Check for service outages that could be affecting you, and troubleshoot solutions. Access the status center. Move in a minute. Prepare for your upcoming move online and stay connected to fast WiFi, TV, and more. Schedule a move. Get help in person. Find an Xfinity store or service center near you. Locate a store. Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.Learn about the X1 error code XRE-03005 — Unable to connect to Xfinity TV.There are several reports of this on this forum, and elsewhere. This is not a cable issue (cables are tight and were swap-checked), this is not a hardware issue (happens on all of my boxes at different times, and happens to other users even after hardware replacement),, this has not been remedied by a signal refresh, this is most … Having service issues? Check for service outages that could be affecting you, and troubleshoot solutions. Access the status center. Move in a minute. Prepare for your upcoming move online and stay connected to fast WiFi, TV, and more. Schedule a move. Get help in person. Find an Xfinity store or service center near you. Locate a store. 1 Message. Friday, September 30th, 2022 8:24 PM. Closed. New cable X1 box will not connect. I keep getting “SORRY, there seems to be some trouble. Please …Comcast Digital Voice or the new XFINITY Voice phone services can be used to send and receive faxes for your home business or personal needs. Comcast Digital Voice also provides ca...Mar 12, 2022 ... We apologize for any confusion. ... (looking to replace their router, not bridge, why bother to keep their junk?) ... This issue seems to be ...The first thing you should do when troubleshooting any Xfinity equipment is check if all of the connections going to the equipment are proper. Plug in the connectors, …Sep 4, 2022 ... If so, what did you do? I just bought a new house and signed up for xfinity wifi. It seems quite simple to self install but that assumes one can ...Aug 1, 2023 · Sorry to hear about that, I can imagine your frustration and I'd be happy to help see what's going on. Could you private message me with your full name and address so we can get started? 0 Mar 25, 2022 ... 3 days ago got a message on my secondary cable box. It basically said there was an error and to check the cable and restart the box ...Learn about X1 Error Code RDK-03030.Sep 21, 2021 ... (2) techs have come out and both said that my signal is "tanked" (to use their language). They say that the recently installed cable running ...It seems quite simple to self install but that assumes one can open the app to activate it. I cannot without getting the sorry message. I have waited a day or 2. Reinstalled the app. Shutdown my phone. Will anything work? I give it about one more day and I’m then I’m returning the equipment to the xfinity store and moving on to another carrier.Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We want you to have an easy time setting up your service at a new place so I'm sorry you're running into trouble. Usually this happens when the Xfinity user ID wasn't transferred along with the service. When I try to sign in to the app it tells me "Sorry, We're Having Some Trouble" I've tried resetting the password multiple times, uninstalling and reinstalling the app, clearing the …To enter the The X1 Platform Diagnostics Page: Hold down Exit button for 5 seconds. Press the down arrow twice. Push the number 2 button. That brings up diagnostics screen. Use arrows to navigate. Exit button to exit.Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!Xfinity makes it pretty easy to find out if there is an outage in your area; ... Where is a reset button on the Xfinity TV box? Some models of the Xfinity TV box will have the reset button on the back. Use a pointed non-metallic object so that you can press and hold the button to reset it. Categories How-To-Guides, Receivers, Set Top Box, …We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I am a bot, and this action was performed …Learn how to solve the "XRE-07014" error message.• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near …A few days ago 3 of my devices stopped connecting to WiFi at the same time, while my other devices are fine. When it tries to connect it returns an “Unable to join the network - This network is operating on Wi-Fi channels in use by other nearby networks.Restarting your wireless router may allow it to …This article provides instructions on what to do if you are receiving the XRE-00088 "Sorry, we're having some trouble" error on your TV. When this error occurs, you will see the …Sep 4, 2022 · It seems quite simple to self install but that assumes one can open the app to activate it. I cannot without getting the sorry message. I have waited a day or 2. Reinstalled the app. Shutdown my phone. Will anything work? I give it about one more day and I’m then I’m returning the equipment to the xfinity store and moving on to another carrier. Errors magically disappeared and X1 TV service started working! Worked for 10 days with no problems….but now the problem has returned. No TV….”Sorry there seems to be some trouble”. Never had any Xfinity response on this forum. And I pay $252/month for 185 channels I can’t watch! What a bargain!!!…..NOT.It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.Contour cable box says "sorry, we're having some trouble." try tightening your connections. "Restart" is the only option. This message is unhelpful. The connections are all good, just sometimes the box doesn't work. If it was a connection, it would not need to restart, just plug in a cable.Oct 11, 2021 · Please ignore the phone call offers and keep texting here / No internet service would be the main reason for the trouble, please contact Xfinity Customer Service at 1-800-XFINITY or thru the following link and submit the internet service complaint Dec 26, 2022 · Some Xfinity X1 cable boxes have a physical reset button on the back that will let you factory reset it to fix most issues. Check the back of the cable box for a button labeled reset, and press and hold it down with a pointed non-metallic object for at least 10 seconds. I got up this morning and decided to try one last thing. I took the splitter out of the equation and took the coax directly to the X1 box. I left the ethernet unplugged. Select Restart All on-screen to restart all TV Boxes. Ensure all your TV connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plug it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on ... Jan 26, 2024 · Using a tool to tighten the connections can bend the internal wiring and cause signal issues, so we always recommend tightening them by hand. My main X1 box is working fine, all of the other smaller set top boxes have an RDK-03036 code “sorry there seems to be some trouble”. I have restarted the gateway, power cycled the main x1 box and ... Contour cable box says "sorry, we're having some trouble." try tightening your connections. "Restart" is the only option. This message is unhelpful. The connections are all good, just sometimes the box doesn't work. If it was a connection, it would not need to restart, just plug in a cable.Mar 25, 2022 ... 3 days ago got a message on my secondary cable box. It basically said there was an error and to check the cable and restart the box ... Select Restart All on-screen to restart all TV Boxes. Ensure all your TV connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plug it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on ... In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window; Press Enter to send it. An official employee, such as myself or whoever is first available, will …X1 Error Code: XRE-10007• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it577 Messages. @angeldeb82 Hello and thank you for reaching out over our Xfinity Community Forum. I am so sorry to hear about the email access issues you were experiencing, and I am so glad to hear that you are now again able to access your Xfinity email successfully. That is such a relief to hear.Learn how to resolve X1 error code XRE-00110.6 comments. Best. AutoModerator • 1 yr. ago. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, …Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please ...• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itSep 9, 2021 · Very easy to reach the maximum number allowed (2). Tier 3 support is dealing with a certain unspecified volume of calls on this issue. Xfinity is evaluating some means of enabling the user to examine their active logged-in devices, and terminate the logins explicitly, in a self-serve fashion. Dec 29, 2020 ... Hi there! I'd be glad to ensure that this ... Received message that "We are having some trouble . . ... In each case, the boot up process got the "&n...It will bring you to the chat AI assist. In the chat window, type port forward. The AI will respond the a number of prompts, select network. Then another list of prompts will load, select open advanced options. Finally, the last set of prompts will appear, where here you can select port forwarding."Dear Hubs, I am sorry. That more often than not, my hairy legs resemble a tiger’s back. That most days you see me in gym clothes, a.k.a. my stay-at-home mom... Edit Your ...Are you experiencing trouble signing in to your Comcast internet email account? Don’t worry, you’re not alone. Many users encounter issues when trying to access their Comcast email...I am unable to use many functions on the Xfinity app, such as, activating devices and seeing usage by profiles. I have been trying for weeks to activate a pod but keep receiving a, try again later, message. I managed to reach an agent once but received no solution. They claimed they “sent a fix” that would …Oct 27, 2022 · • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it . Thank you for confirming. Using the remote, press the Learn how to address the X1 Error Code: RDK — 03032. Sep 4, 2022 ... If so, what did you do? I just bought a new house and signed up for xfinity wifi. It seems quite simple to self install but that assumes one can ...We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.I am a bot, and this action was performed automatically. There is no light now.) My other cable boxes and TVs are working Jun 19, 2020 · My original service is internet with one TV. I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. • Type "Xfinity Support" in the "To:" ...
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