@XfinityJodie I am also experiencing the same issues.Weither on the app or the website. I have tried on my phone, tablet and pc. I can click what I want to add the port forward to and then add the port automatically or manually but when I hit the next button it shows.. adding port forward with the spinning circle then within seconds it will show The …"Sorry, we're having some trouble. This program is not available to watch at the moment. Please try again in a few minutes.” To resolve this issue, you may need to restart your TV …The Xfinity app when attempting to login after putting in a correct user name and password (double checked on the browser) brings up.Oct 27, 2022 · • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.X1 Error Code: XRE-10007Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.Hey there! Welcome to Just Answer, an independent, paid-support site. Sorry to hear you're having problems, my name is ***** ***** I'm going to do everything I can to help you with this situation. RDK03036 means the satellite (smaller X1 boxes) can't talk to the main DVR box. With your TV set to the input …Jan 26, 2024 · Using a tool to tighten the connections can bend the internal wiring and cause signal issues, so we always recommend tightening them by hand. My main X1 box is working fine, all of the other smaller set top boxes have an RDK-03036 code “sorry there seems to be some trouble”. I have restarted the gateway, power cycled the main x1 box and ... 17 comments. Best. AutoModerator • 2 yr. ago. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, …Go to the Connect tab. Select your network on the Xfinity app or select See Network on the xFi website. Select Advanced Settings under More. Select Port Forwarding from the menu. Select Port Forwarding. Choose the household device for the port forward you are setting up from the drop-down list of connected devices.You can report an issue by going to the Xfinity Status Center. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Click the Check for Issues button. We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to receive text message updates from us.Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.Sep 9, 2021 · Very easy to reach the maximum number allowed (2). Tier 3 support is dealing with a certain unspecified volume of calls on this issue. Xfinity is evaluating some means of enabling the user to examine their active logged-in devices, and terminate the logins explicitly, in a self-serve fashion. Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream...There was an update to the NBC Sports app yesterday on the Roku. Now I’m getting a message that says the content is not available for wave broadband customers. This seems to be an accurate because I can login with my cable credentials on my phone or on my laptop and the streaming live sports content …Dec 26, 2022 · Some Xfinity X1 cable boxes have a physical reset button on the back that will let you factory reset it to fix most issues. Check the back of the cable box for a button labeled reset, and press and hold it down with a pointed non-metallic object for at least 10 seconds. 6 days ago. Every time I leave the US, Outlook stops working for Xfinity (comcast.net) on both my Windows 10 laptop and my Android phone. Every time. My other email accounts continue to work but Xfinity says incorrect. (connect.xfinity.com works so I know I've got the password right) I've changed my password, tried port 587, deleted the …Aug 23, 2020 · Since you’re in apartment you’re going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different provider Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!About a week ago, we started getting three or four cable box crashes a day. The video just locks up and the cable box needs to be restarted. The "My Account" app still thinks everything is fine and there are no outages.X1 Error Code: XRE-10007Mar 12, 2022 · @doesnotmatter_ I received my XB7-T today and will be making the switch tomorrow.I will let you know. However, I would be very interested to know if someone has been able to create new forwards before I take the leap. "Something’s not working. Sorry about that. We’ll have this fixed shortly so please try again later. RDK-03036." Common solutions. Ensure that the connections are tight, if …Oct 11, 2021 · Please ignore the phone call offers and keep texting here / No internet service would be the main reason for the trouble, please contact Xfinity Customer Service at 1-800-XFINITY or thru the following link and submit the internet service complaint Is there are way to reset this issue ... Visitor • 3 Messages. Wednesday, October 12th, 2022 8:10 PM. Closed. XFI App continues to say sorry we're having some trouble please contact us at 1-800-xfinity. Try to login ... @XfinityRaul I can access the myxfinity app and the website but the xfinity app i cannot it pops up the loading ...Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through ...I'm able to log in to Xfinity from the web browser, but the following errors pops up when I try to sign in on the xfinity app. “Sorry, We’re Having Some Trouble” I've …Mar 12, 2022 · Go to the Connect tab. Select your network on the Xfinity app or select See Network on the xFi website. Select Advanced Settings under More. Select Port Forwarding from the menu. Select Port Forwarding. Choose the household device for the port forward you are setting up from the drop-down list of connected devices. Select Try Again on-screen. Ensure all of your TV connections are still tight, if applicable. Power cycle the TV Box by unplugging it for one to two minutes and then plugging it back in. If you can't power cycle the TV Box, try restarting it by saying, “Restart TV Box” into your Xfinity Voice Remote or holding down the power button on your ... Learn more about the X1 Error Code: RDK — 03011 — We're sorry, there is a problem with your Xfinity TV. Jan 26, 2024 · Using a tool to tighten the connections can bend the internal wiring and cause signal issues, so we always recommend tightening them by hand. My main X1 box is working fine, all of the other smaller set top boxes have an RDK-03036 code “sorry there seems to be some trouble”. I have restarted the gateway, power cycled the main x1 box and ... Says sorry we’re having some trouble please tighten your cable connections then restart your tv box , which can often fix the problem . Restart. Code RDK-03036. Technician's Assistant: Does your network appear in the WiFi list on your TV? Talked to cable provider wasn't much of a help.To perform a soft reset without unplugging the cable box, you’ll just press the power button on the cable box and hold it for 10 seconds. The cable box should reset and turn itself back on at this point. If you see that the LED still isn’t on, it means you still have no power to the box.To send a "Direct Message" ("Private") message: • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. Thanks!Contour cable box says "sorry, we're having some trouble." try tightening your connections. "Restart" is the only option. This message is unhelpful. The connections are all good, just sometimes the box doesn't work. If it was a connection, it would not need to restart, just plug in a cable. Learn more about resolving Error Code: RDK — 03013. Oct 8, 2022 · The Xfinity app when attempting to login after putting in a correct user name and password (double checked on the browser) brings up. Learn more about resolving Error Code: RDK — 03013. Learn about X1 Error Code RDK-03030.The first thing you should do when troubleshooting any Xfinity equipment is check if all of the connections going to the equipment are proper. Plug in the connectors, …Aug 28, 2023 · It's a bummer to hear about the trouble with your new cable box. I want to make sure we are respecting your time and not repeat the steps you have taken previously. What additional troubleshooting steps have you taken outside of checking the cables and reboot? Feb 9, 2022 ... I wish there was some alternative to Xfinity. They really just don't care. 2 years ago. 0. U · user_63e2a5. Visitor. •. 1 Message. 2 years ago.Message · Check your cable connections are tightly secured. · Unplug all of your tv boxes from their power sources for ten seconds, then plug them back in to ..."Sorry, We're Having Some Trouble" Xfinity App. I recently moved into a new apartment and went through xfinity to coordinate the move. I was told I could keep my same …Comcast Digital Voice or the new XFINITY Voice phone services can be used to send and receive faxes for your home business or personal needs. Comcast Digital Voice also provides ca...One of the authoritative servers for the relevant section of the in-addr.arpa DNS tree is saying that there is no PTR record for the given IP address. ... The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278."Something's not quite right. Let's try these steps to fix your connection issue: Check your cable connections are tightly secured. Unplug all of your tv boxes from their power …I picked up a alternate box from the store and installed. Same issue and again used trouble shooter to help The trouble shooter started by resetting my modem than performed a system refresh. The small box as usual did not reset just the main box. THe online trouble shooter directed me to voice support.1. Delete Xfinity beta app. 2. Unplug power supply from Roku stick for a few minutes. 3. Plug it back in and redownload the app. 4. Complete authorization process with link code to your phone or computer. Please let me know if this made any difference, and we will be standing by.Mar 9, 2021 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it (Credit to @BruceW) I recently noticed a one time charge for $100 "Residential Trouble Call" on my most recent bill. My internet speed package increased from 100 Mb/s to 200Mb/s, but for a few months I was not seeing the speed increase. I called in to support, and they suggested a technician come to my house to resolve the issue.• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itAug 23, 2020 ... Additionally, the wireless restart available on the app doesn't seem to actually restart the box. I don't know what else to do. Question.I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. Still, the existing TV Box (DVR) … Solution code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... Learn how to address the X1 Error Code: RDK — 03032. Dec 29, 2020 ... Hi there! I'd be glad to ensure that this ... Received message that "We are having some trouble . . ... In each case, the boot up process got the "&n...Jan 26, 2024 · Using a tool to tighten the connections can bend the internal wiring and cause signal issues, so we always recommend tightening them by hand. My main X1 box is working fine, all of the other smaller set top boxes have an RDK-03036 code “sorry there seems to be some trouble”. I have restarted the gateway, power cycled the main x1 box and ... Mar 12, 2022 · @doesnotmatter_ I received my XB7-T today and will be making the switch tomorrow.I will let you know. However, I would be very interested to know if someone has been able to create new forwards before I take the leap. To reset your Comcast cable box, first open the Xfinity My Account app on your smart device. Under the Overview Menu, you will find the TV option. Select the device you need to troubleshoot and ...I got up this morning and decided to try one last thing. I took the splitter out of the equation and took the coax directly to the X1 box. I left the ethernet unplugged.Signs of a bad transmission include clunking, whining and humming; lack of response while driving, such as when a car seems to have trouble switching gears; grinding or shaking; an...Hey there! Welcome to Just Answer, an independent, paid-support site. Sorry to hear you're having problems, my name is ***** ***** I'm going to do everything I can to help you with this situation. RDK03036 means the satellite (smaller X1 boxes) can't talk to the main DVR box. With your TV set to the input … Learn about X1 error code XRE-03040. . Best way to setup DMZ. Hello, trying to improvJul 24, 2022 · • Type "Xfinity Support" in the "T Mar 18, 2023 · To send a "Direct Message" ("Private") message: • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. Thanks! Welcome to the Xfinity community! Our community is your offici You can report an issue by going to the Xfinity Status Center. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Click the Check for Issues button. We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to receive text message updates from us. If this does not resolve the problem, then there is an underlying ...
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